View Issue Details

IDProjectCategoryView StatusLast Update
0001602OpenMPTGeneralpublic2022-06-12 17:24
ReporterDrillimation Assigned Tomanx  
PriorityhighSeveritycrashReproducibilityrandom
Status feedbackResolutionopen 
Platformx64OSWindowsOS Version21H2
Product VersionOpenMPT 1.31.00.* (current testing) 
Summary0001602: OpenMPT hangs when opening the program when a new update is released
Description

When attempting to open OpenMPT when a new update is released, the program window will not show up and show only the update available balloon at the upper left-hand corner of the screen. When attempting to click the balloon, OpenMPT hangs and becomes unresponsive, and quits unexpectedly.

Steps To Reproduce

This usually happens at random when a new update for OpenMPT is released.

TagsNo tags attached.
Has the bug occurred in previous versions?
Tested code revision (in case you know it)

Activities

manx

manx

2022-06-12 16:59

administrator   ~0005201

I am honestly a bit lost here how that could happen.

If that happens, how do you usually resolve the situation to get a working OpenMPT again? Does it work the next time you start it? Do you take that as a hint to update and just update to the latest version?

Drillimation

Drillimation

2022-06-12 17:03

reporter   ~0005202

The situation can be resolved if the player updates by downloading the latest version through the website and installs it. If the user doesn't upgrade and they try opening the program again after quitting from it hanging, the issue will just pop right back up.

manx

manx

2022-06-12 17:24

administrator   ~0005203

Does a manual update check work for you? We can test that the following way:

  1. Disable automatic update check at startup: See <https://wiki.openmpt.org/Manual:_Setup/Update>, set Automatically check on program start to never.
  2. Downgrade to a previous OpenMPT version.
  3. Click Check now ... in <https://wiki.openmpt.org/Manual:_Setup/Update>.

Issue History

Date Modified Username Field Change
2022-06-12 16:34 Drillimation New Issue
2022-06-12 16:59 manx Assigned To => manx
2022-06-12 16:59 manx Status new => feedback
2022-06-12 16:59 manx Note Added: 0005201
2022-06-12 17:03 Drillimation Note Added: 0005202
2022-06-12 17:03 Drillimation Status feedback => assigned
2022-06-12 17:24 manx Note Added: 0005203
2022-06-12 17:24 manx Status assigned => feedback