View Issue Details

IDProjectCategoryView StatusLast Update
0000927OpenMPTGeneralpublic2017-03-28 19:04
Reporterpizzapizzapizzapizza Assigned To 
PrioritynormalSeveritycrashReproducibilityalways
Status closedResolutionno change required 
Platformx64OSWindowsOS Version10
Product VersionOpenMPT 1.26.09.00 / libopenmpt 0.2-beta22 (upgrade first) 
Fixed in VersionOpenMPT 1.26.09.00 / libopenmpt 0.2-beta22 (upgrade first) 
Summary0000927: Every time i open a music file with OpenMpt it crashes
Description

I don't know if this is an issue with OpenMpt or is my explorer, and if this is the rigth forum for this issue, but is annoyng me so much, i open a song in my "saved songs", and it crashes, with a crash that sends me this message:
"Unhandled exception 0xC0000005 at address 00007FFC5920349D occurred.

Debug information has been saved to
C:\Users\UTENTE~1\AppData\Local\Temp\OpenMPT Crash Files\2017-03-24 18.46.55\

1 modified file has been rescued, but it cannot be guaranteed that it is still intact.

OpenMPT 1.26.09.00 64 bit ( (clean))".
This started happening days ago, it worked before.
I do not know what is happening, but if i open the folder outside of OpenMpt, i have reduced chances of crash, and if i do the same thing but instead of the normal explorer, i use winzip, it doesn't crash!
Cloud you help me? Am i the only one expiriencing this, or is somebody having the same problem?
Maybe ill' delete some of those files.

Steps To Reproduce

I simply start OpenMpt, then select "file", "open", the "saved songs\OpenMpt"folder shows up, the program crashes.

Additional Information

Even if i recive the message error, i cloud still open the song if i ignore the message error, and i fixed the crashes by changing the wiev to small icons option!
I have no idea what is going on.

Specs:
Processor : intel r core tm i5 2450m cpu 2.60ghz
Graphics card : intel hd graphics 3000

If you see italian text, its because my pc is italian, and im italian too.

Capture 1 : the program shows a message error when i try to load a song in the stardand folder.
Capture 2 : i can ignore the message error, and load the song i want anyway.
Capture 3 : i changed the wiew option to small icons, and the message is gone (Rigth click > Wiew > Small icons)

TagsWindows 10 Bug
Attached Files
Capture1.PNG (64,509 bytes)   
Capture1.PNG (64,509 bytes)   
Capture2.PNG (75,504 bytes)   
Capture2.PNG (75,504 bytes)   
Capture3.PNG (66,545 bytes)   
Capture3.PNG (66,545 bytes)   
Has the bug occurred in previous versions?I think not
Tested code revision (in case you know it)

Activities

Saga Musix

Saga Musix

2017-03-24 21:50

administrator   ~0002923

Please zip and upload the .dmp file(s) from the path that you can see in your screenshots.
If this problem just started happening out of the blue, it's very likely to be caused by a Windows 10 update or a buggy shell extension.

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-24 23:10

reporter   ~0002924

Ok, thanks.

This was the last crash i made

Crash.zip (25,408 bytes)
Saga Musix

Saga Musix

2017-03-24 23:38

administrator   ~0002925

Please upload also any other dmp files that might have been created, with this one I am not quite sure what is going on.

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-25 00:13

reporter   ~0002926

There are some older crashes, these are not all

Crash-2.zip (281,355 bytes)
pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-25 00:23

reporter   ~0002927

Here is the rest, this is all i can send today.

Crash2.zip (384,866 bytes)
Saga Musix

Saga Musix

2017-03-25 11:27

administrator   ~0002929

Last edited: 2017-03-25 11:28

I do not quite see yet what is going wrong here, but I see some people complaining about similar crashes in other software due to a Windows component (CompPkgSup.DLL) since a few days. Just to be sure, please run Windows Update to ensure that you are using the very latest version of Windows 10, in case there is already a patch available.

Saga Musix

Saga Musix

2017-03-25 14:17

administrator   ~0002930

If updating doesn't work, here is another thing you can try: Disable the file preview pane in Explorer / Open File dialogs. What I think is that Windows tries to create a preview for the .mod files in this folder, because .mod also happens to be the file extension for some video container format. If you can prevent Windows from creating this preview, maybe it won't crash anymore. From my current understanding, there is no OpenMPT code involved in the crash.

Saga Musix

Saga Musix

2017-03-25 17:48

administrator   ~0002931

Last edited: 2017-03-25 18:21

Another possible solution might be to uninstall KB4013429 for the time being, but only if updating (and in particular installing KB4015438) doesn't help.

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-25 19:09

reporter   ~0002932

Ok, so windows doesn't know that the .mod file is shared by the ultimate tracker AND the camcoders AND a bunch of other stuff...
Why did so many use the same file extencion for so many different types of file?

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-25 19:15

reporter   ~0002933

I am not angry, by the way.
Ignore my previous post

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-26 19:34

reporter   ~0002934

Thanks for the information, by the way

Saga Musix

Saga Musix

2017-03-27 16:54

administrator   ~0002935

It would also be good to know if any of the proposed solutions helped.

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-27 19:35

reporter   ~0002936

Theresa are 2 updates, and the problema got fixed, however the crash occured whenever a file using the mpeg2 library.

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-27 19:37

reporter   ~0002937

Was visualised.
Sorry for the confused english. I didn't try thise methods

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-27 19:38

reporter   ~0002938

My message got split apart.
Yeee.

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-27 19:41

reporter   ~0002939

Also, i Need to disable the autocorrector, i hate chatting with a s
smartphone.

Saga Musix

Saga Musix

2017-03-27 22:30

administrator   ~0002941

Okay, so I guess we can close this issue? :)

pizzapizzapizzapizza

pizzapizzapizzapizza

2017-03-28 18:57

reporter   ~0002943

You Can tell me how to do that?

Saga Musix

Saga Musix

2017-03-28 19:03

administrator   ~0002944

I will do it. :) Thanks for the report and do not hesitate to report any further crashes you may find!

Issue History

Date Modified Username Field Change
2017-03-24 20:40 pizzapizzapizzapizza New Issue
2017-03-24 20:40 pizzapizzapizzapizza File Added: Capture1.PNG
2017-03-24 20:40 pizzapizzapizzapizza File Added: Capture2.PNG
2017-03-24 20:40 pizzapizzapizzapizza File Added: Capture3.PNG
2017-03-24 20:40 pizzapizzapizzapizza Tag Attached: format
2017-03-24 20:40 pizzapizzapizzapizza Tag Attached: loader
2017-03-24 21:50 Saga Musix Note Added: 0002923
2017-03-24 21:58 Saga Musix Tag Detached: format
2017-03-24 21:58 Saga Musix Tag Detached: loader
2017-03-24 23:10 pizzapizzapizzapizza File Added: Crash.zip
2017-03-24 23:10 pizzapizzapizzapizza Note Added: 0002924
2017-03-24 23:38 Saga Musix Note Added: 0002925
2017-03-25 00:13 pizzapizzapizzapizza File Added: Crash-2.zip
2017-03-25 00:13 pizzapizzapizzapizza Note Added: 0002926
2017-03-25 00:23 pizzapizzapizzapizza File Added: Crash2.zip
2017-03-25 00:23 pizzapizzapizzapizza Note Added: 0002927
2017-03-25 11:27 Saga Musix Note Added: 0002929
2017-03-25 11:28 Saga Musix Note Edited: 0002929
2017-03-25 14:17 Saga Musix Note Added: 0002930
2017-03-25 17:48 Saga Musix Note Added: 0002931
2017-03-25 18:21 Saga Musix Note Edited: 0002931
2017-03-25 19:09 pizzapizzapizzapizza Note Added: 0002932
2017-03-25 19:15 pizzapizzapizzapizza Note Added: 0002933
2017-03-26 19:34 pizzapizzapizzapizza Note Added: 0002934
2017-03-27 16:54 Saga Musix Note Added: 0002935
2017-03-27 19:35 pizzapizzapizzapizza Note Added: 0002936
2017-03-27 19:37 pizzapizzapizzapizza Note Added: 0002937
2017-03-27 19:38 pizzapizzapizzapizza Note Added: 0002938
2017-03-27 19:41 pizzapizzapizzapizza Note Added: 0002939
2017-03-27 22:30 Saga Musix Note Added: 0002941
2017-03-28 18:57 pizzapizzapizzapizza Note Added: 0002943
2017-03-28 18:59 pizzapizzapizzapizza Fixed in Version => OpenMPT 1.26.09.00 / libopenmpt 0.2-beta22 (upgrade first)
2017-03-28 19:03 Saga Musix Note Added: 0002944
2017-03-28 19:04 Saga Musix Status new => closed
2017-03-28 19:04 Saga Musix Resolution open => no change required
2017-03-28 19:04 Saga Musix Tag Attached: Windows 10 Bug